Return Policy
RETURN CENTER
Return Policy
We want you to love every Renkatter artistic wall decor piece. This policy explains our return process, requirements and customer support options.
CUSTOMER CARE PROMISE
A Simple Return Experience
At Renkatter, we carefully create and package every artistic wall decor item. If you need to return your order, please follow the guidelines below.
Return Window
Return requests must be submitted within 30 days after delivery. Items must remain unused, undamaged and in original condition.
Request A Return
Contact our support team with your order number and return reason before sending any item back.
Approval Process
Once approved, you will receive return instructions and further guidance from our team.
RETURN CONDITIONS
Items Must Meet Requirements
Returned products should include original packaging, accessories and protective materials. Items damaged through misuse may not qualify for return.
Items Not Eligible For Return
Refund Processing
After receiving and inspecting your return, approved refunds will be processed through your original payment method.
Need Return Assistance?
Contact our customer service team at service@renkatter.com. We are happy to guide you through the return process.
Renkatter
Creating meaningful artistic wall decor with thoughtful service, quality craftsmanship and customer care.